Saudi E-Commerce Landscape
Saudi Arabia's e-commerce market reached $12 billion in 2025, making it the largest in the Middle East. With 98% smartphone penetration, a tech-savvy young population, and strong government support through the MoC's e-commerce regulations, the Kingdom offers unparalleled digital commerce opportunities.
Legal Requirements
E-Commerce Law (2019)
Saudi Arabia's E-Commerce Law provides a comprehensive framework covering:
- Online store registration and disclosure requirements
- Consumer protection and return policies
- Electronic contracts and payment regulations
- Data protection and privacy
- Advertising and marketing standards
Licensing for E-Commerce
- MISA License: Required if foreign-owned
- Commercial Registration: Must include electronic commerce activities
- Maroof Certificate: MoC's e-commerce trustmark (recommended)
- CITC Compliance: If operating a website or app in Saudi Arabia
Payment Gateway Requirements
Payment processing in Saudi Arabia must comply with SAMA (Saudi Central Bank) regulations:
- Must use SAMA-licensed payment service providers
- PCI-DSS compliance required
- Local acquiring is preferred for Saudi customers
- Popular methods: mada, Apple Pay, STC Pay, Tabby (BNPL)
Consumer Protection
Online sellers must provide:
- 7-day return policy for non-customized items
- Clear pricing including VAT
- Delivery timeline disclosure
- Physical business address
- Customer complaint resolution mechanism
Getting Started
SafaArban helps e-commerce entrepreneurs set up their Saudi operations end-to-end — from licensing to payment gateway integration and tax compliance.